Terms and Conditions for Service Use for fromnatureofficialstore
Terms and Conditions.
The purpose of these terms
and conditions is to specify, define and limit the use of internet-related “Services” provided by the “Company” FROMNATURE, owned by DAEHWA
C&F CO., LTD to its “Users.” As well as set forth the rights, obligations, and duties between the company and its “Members.”
Any person, member or non-member,
who continues to access and use the services of the company; Purchase of “Goods,”
Site visits, Monetary transactions, and Shipment, comes under the terms as well as
agrees to these terms and conditions.
Posting, and Modifications of Terms and Conditions:
order to make the information and contents of these
Terms and Conditions accessible
for customers, the company shall post all
the relevant information on the startup screen. Which includes the company’s
of the business’s physical office(s).
numbers; telephone and fax for queries and complaints.
and duties between the company and users.
name and the representative director’s
registration numbers as well as communication sales business’ declaration
company reserves the right to modify, update and change these terms and
conditions as long as they don’t violate
Protection in Electronic Commercial Transactions Related Acts.
of Contractual Terms and Conditions Acts.
Transactions Basic Act.
Protection for Information Communication Network Use Promotion Act.
Consumer Protection Act.
Sales related Acts.
there is a change in terms and conditions,
the company shall notify its users 7 days before, with the date of application
and reasons for modification on the start-up screen.
case the content gets modified against
the favor of users, the prior grace time period is of 30 days, at least.
In addition, the company would provide a
clear comparison between the modifications so that the users can easily
see changes made.
company ensures that the users remain aware of all the significant content by providing verification pop-ups for important sections/content/conditions. Prominently
a user doesn’t like/agree on the terms
and conditions or doesn’t’ accept them,
the company has a right to terminate the
use of services for that particular user. Still, if the user continues to use
the services, the consent of the user for terms and conditions would be automatically considered.
of Customers and Change of Services:
company remains responsible for providing
the following services
related to goods offered for purchase and
of purchased goods.
other services (if any), as specified by
the company, that remain applicable for the users after the delivery of
products. For example, returns, etc.
the products or services offered by the company
observe any change, upgradation, or modification in technical specification or
quality, the company shall notify the
customers while also updating the related content.
the products or services changed are under the purchase
agreement, the company shall provide the user/buyers with the appropriate reasons and compensate for damages. However, it is not applicable in a place where the absence
of willfulness of the company gets
of Services and Unavailability.
company reserves the right to temporarily
suspend the internet related services in
Checking and Exchanges.
Repairs and Modifications.
in online communications between and because of the computers/servers.
and breakdown of the computer equipment.
liable to pay for the damages inflicted
by the users during the suspension of services. However,
only those damages which come under the policy requirements.
case of permanent termination of services
because of bankruptcy, resignations, conversion of products or business integrations, the company shall notify
the customer beforehand.
members and the company should come under the agreement
for membership subscription after the
approval by the company.
company shall only register those members
who have agreed to terms and conditions
and consented to abide by the rules and regulations set forth by the company.
company reserves the right to cancel or
omit the membership subscription of users who
with false and misleading information while registering.
their accounts terminated before. or;
membership registration gravely affects the technologies
and operations of the company.
who changed or updated their information after
registering or are in purchase agreements at the
time of modification should notify the company of the changes through appropriate methods; email, phone, or writing.
of Consent and Membership Disqualification.
members possess the right to withdraw
their memberships anytime. A user can ask the company for their withdrawal of consent
applications, and the company shall comply without any delays.
company reserves the right to terminate accounts and disqualify members who;
untrue, false, misleading, and wrong information at the time of registration.
not pay for the purchases made, the services hired, and other liabilities.
the site inappropriately, behaves unethically, performs illegal activities, and
negates the terms and conditions of the site.
the third parties’ use of the Services by threatening the order of electronic
company is capable of canceling the memberships registration of Users who,
while having the membership accounts suspended, try
and repeat the same activity no less than twice. In addition, when the company
has forfeited the membership qualifications. In such a case, the company provides its members
with prior notification and a period of
30 days to explain the reasons, before the actual cancellation of the
for Users and Members.
the Members, the company would provide all sorts
of notifications through registered e-mails individually.
the users, the company issues notifications generally on the service bulletin
board for 7 days, at least.
When the users/members
apply for purchase of goods, the company provides with the following content
and selection of products.
up credentials for payment; name, address, contact numbers, etc.
to restriction of withdrawal offer for particular products, shipping fees,
handling fees, installation charges, etc.
of payment methods or agencies (if any).
of purchase (checkout).
of Purchase Agreement.
company has a right to not process purchase applications for
made through registrations with incorrect, false information.
of prohibited goods; alcohol, cigarettes, etc. by a minor under Juvenile
purchases that have a tendency to affect the
company’s operational and technological procedures.
purchase agreement remains formed when the company’s approval of purchase
arrives at the user in the form of a
receipt confirmation notification.
The company accepts and processes
payments for the purchase of goods only through credit card payments
Notifications and Cancellation of
the user/member proceeds with purchase applications, the company shall immediately provide a receipt confirmation message.
there's a need for cancellation or change of purchase by the users, members/users reserve the right to request a change or cancellation of the purchase immediately, after
receiving the notification for receipt confirmation.
the cancellation/change request made by
the user is before the shipment of goods,
the company is responsible for handling the application without delay. (If and
only the request meets the policy requirements)
the user places an order, the company is responsible for packing, manufacturing,
and shipping the goods within 7 days of
the user makes a customized request with the
mutual consent of the company for the shipment
of goods, the company should specify all the means and requirements necessary to deliver
the order(s) in accordance with the purchase agreement.
company remains accountable for defining the means of shipment,
fees of shipment and period of shipment, etc.
with respect to the purchase orders made by the user. Given that the company
fails to stick to the agreement (exceeds
the shipping period), it shall provide the appropriate compensation for the
the company is out of stock of the goods requested by the user, it shall
immediately notify the user of the unavailability.
the company has already received payment
for the goods that are not available, the company
shall instantly opt for a full refund within 2 days of receiving the payment.
the user observes the change of intent
after entering the purchase agreement with the company, the user reserves the
right to withdraw purchase within 7 days after receiving the receipt confirmation
user has a right to return/exchange the deliveries received with the broken or wrong type of products. Otherwise,
all the items once sold, are neither refundable nor exchangeable because of the
condition of goods has seriously deteriorated due to the partial/complete use.
value of goods has fallen to the extent
that they cannot be resold.
goods are out of date.
goods inflict damage or get stolen due to reasons attributable to the user.
the packaging of the goods is not intact with the possibility of duplication
with the products of the same size and
the user has returned the goods to the company and has applied for a refund,
the company remains responsible to process the payments and refund within 3
business days. In case of delay, interest is liable to pay by the company for
the user has paid shipment costs after receiving the delivery and opts for
withdrawal of offers, the company shall clearly specify who has to pay the
costs during the withdrawal procedure. In a way that is easily comprehensible
returning goods to the company for refund or exchange, all the shipment,
freight, insurance, and other charges included in the procedure are the obligations of the user.
the payments are through credit cards or other electronic payment means and the
user files for refund, the company shall refund payments immediately, notifying
the enterpriser of the payment means to cancel the requests of payments for the
purchase of goods and services.
Protection of the Members.
company collects personal data of members
with their consent. For the purpose that
they can be individually identified in the
company can collect the necessary data required for the provision of services and
goods that includes,
Information; telephone, mobile, fax numbers.
company neither uses personal information of its members for any purpose other than the provision of services nor allows third parties to utilize data
until the users have consented beforehand.
However, reserves the right for the
can share appropriate and relevant
information of its members with the Delgeatees(s) in order to provide its services. It includes shipment companies, payment companies, and
data handling companies.
user data for Academic Researches, Investigate
Markets, Analysis, and Preparation
of Statistical data in a way that a specific
individual can never be identified.
required legally for investigation purposes.
and eliminate a user/hacker to minimize the risk of a data breach and prevent inappropriate use of personal information.
members possess the right to change,
modify, and access the personal data possessed by the company by contacting the relevant department. In such a case the company is responsible to comply with
users without any delay.
company never uses nor shares the data of
its users with third parties when it is in editing/updating procedure as requested by the user. In addition, notifying appropriately
with the change of data when it completes
is also the duty of the company.
third parties are liable to delete the
user data immediately after the purpose of use has
can anytime request the company to terminate the use of their personal information through
the withdrawal of consent applications.
company is legally responsible to
compensate for the damages incurred by
the users if their personal data, bank accounts,
credit cards, addresses, etc. get stolen,
is misplaced, or disclosed to any party without user consent.
company shall possess and implement a proper foolproof
security system in order to ensure the privacy of the personal information of members.
company shall not involve itself in something that is illegal, ethically incorrect, morally prohibited, or does not come
under these terms and conditions.
company does not encourage sending advertising e-mails to users for
case of any damages caused to the users/members
or to their personal information by the company, the company remains liable
to compensate for the damages incurred.
Duties regarding the use of personal
in any circumstance, should not cause a third party to use their own IDs or
possess full control over their personal
information; sharing, use, and third-party
case the member notifies or is aware of
the fact that its information is being stolen or used non-consensually by a third party,
the user reveres the right to notify the company and follow precautionary
measures given by the company. (if any)
The users don’t have the
third parties’ information.
false information to the company; while membership
subscriptions and purchases.
or modify the information posted for the services.
and Offer any irrelevant information to the company except the required
information defined by the company.
and infringe upon intellectual
restrict or block the business of third parties.
Share, Upload, or publish any sort of
content on the site that is against the law, is violent or morally
Reversion and Restrictions of use.
user cannot perform personal businesses
on the company's platform. It includes all sorts
of content that can be transmitted,
posted, advertised, or linked to the company’s site for profitable purposes. Unless and until the company has
given rights and prior permission to the users to do so.
the intellectual property rights’ works, copyrights prepared by the company shall
also return to the company.
company remains responsible to notify the
users if there's
any reversion of the copyrights to the user.
(Under these Terms and Conditions)
Mall and the Connected Mall.
the ‘Upper Mall’ and ‘Lower Mall’ are connected through hyperlink videos, photos,
texts, or any other sort of content, the
former one remains referred to as
‘Connecting Mall’ while the latter is ‘Connected Mall.’
*Mall – Virtual Business Platform (specifically, Websites)
company neither holds any responsibility
nor guarantees the transactions made
between the connecting mall and the connected
mall. Unless specified and verified by the company with pop-up disclaimers and notifications.
Handling and Resolution of Disputes.
related to electronic commercial transactions occurred
between the company, and the user should be resolved under the Civil Procedural Code through court procedures.
company reserves the right to listen to
user complaints first. However, in a
case, that it’s difficult to listen or handle
complaints beforehand, the company should immediately suggest the related
actions and schedules for dispute resolution.
company is responsible for establishing a
complaint handling department that can provide reasonable
solutions for customer problems and compensate for the damages claimed by the users.
a user claims compensation of damages due to any sort of electronic commercial transaction inefficiencies
with the company, the company is liable to opt for legal settlements.
company revers the right to change and modify
these Terms and Conditions.
The current terms and conditions remain
applicable from September 2, 2018, to
onwards. (Until and unless there’s a
change or modification)
These Terms and Conditions shall be applicable from SEP 3, 2018.